These Terms & Conditions govern your access to and use of our website, products, wellness programs, consultations, services, and all related interactions provided by Sarthi Health Care (“Company”, “we”, “our”, or “us”).

By accessing this website, browsing its pages, purchasing products, submitting inquiries, participating in wellness programs, or communicating with our team through any online or offline medium, you agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website and services immediately.

These Terms are designed to ensure transparency, legal compliance, customer awareness, and a safe user experience for all visitors and customers.

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1. Introduction

Sarthi Health Care is an alternative wellness and detoxification support platform focused on natural cleansing programs, wellness awareness, digestive support, preventive health guidance, and home-based detox routines.

The website may provide:

• Information about detoxification and cleansing programs
• Alternative wellness guidance
• Natural wellness support products
• Lifestyle and preventive wellness information
• Consultation support
• Educational health content
• Customer service and communication channels

The website is intended for informational and wellness-support purposes only.

By using this website, you confirm that:

• You are at least 18 years of age or accessing under parental supervision.
• You are legally capable of entering into binding agreements under Indian law.
• You understand that all wellness programs vary from person to person.
• You agree to use the website lawfully and responsibly.

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2. Nature of Services

Sarthi Health Care provides wellness-oriented detoxification and cleansing support programs intended to promote general wellness and healthy lifestyle practices.

Our programs may include support related to:

• Liver wellness
• Kidney cleansing support
• Digestive wellness
• Gut cleansing
• Blood purification wellness support
• Joint wellness
• Lifestyle detoxification
• Preventive wellness awareness

The products and services offered by Sarthi Health Care are not intended to:

• Diagnose diseases
• Replace professional medical treatment
• Provide guaranteed cures
• Replace emergency healthcare services
• Replace hospitalization or physician-supervised care

Any information provided on the website, through calls, WhatsApp messages, advertisements, videos, or social media is intended solely for educational and wellness-awareness purposes.

Users should always consult a qualified medical professional before starting any wellness program, especially if they:

• Are pregnant or breastfeeding
• Have chronic illnesses
• Are under prescription medication
• Have severe allergies
• Have undergone surgery recently
• Are elderly or medically sensitive

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3. User Responsibilities

By using our website or purchasing our services, you agree that:

• All information provided by you is accurate and truthful.
• You will not misuse the website or services.
• You will use products only according to suggested instructions.
• You understand that wellness results may vary individually.
• You will consult your doctor whenever medically necessary.
• You will not rely solely on website content for medical decisions.

Users are responsible for understanding their own health conditions before participating in any wellness or detoxification routine.

Sarthi Health Care shall not be responsible for problems arising due to:

• Incorrect usage
• Ignoring instructions
• Combining unauthorized substances
• Undisclosed medical history
• Allergic reactions not previously disclosed
• Self-medication without professional advice

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4. Product Information & Availability

We strive to ensure that all product descriptions, images, benefits, pricing, and wellness information displayed on the website are accurate and updated.

However:

• Product packaging may vary slightly from images.
• Availability may change without prior notice.
• Certain products or services may be discontinued at any time.
• Pricing may change without advance notification.
• Promotional offers may have limited validity.

We reserve the right to:

• Modify products
• Change ingredients or packaging
• Update dosage guidance
• Restrict product availability
• Refuse service in specific situations

All purchases are subject to stock availability and order acceptance.

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5. Orders & Payment Terms

When placing an order through our website, WhatsApp, phone, or any other authorized channel, you agree that:

• You are authorized to make the payment.
• The billing details provided are accurate.
• You will not initiate fraudulent transactions.
• Orders may be verified before dispatch.

Accepted payment methods may include:

• UPI
• Net Banking
• Debit/Credit Cards
• Wallet Payments
• Cash on Delivery (where available)

Sarthi Health Care reserves the right to:

• Cancel suspicious orders
• Request identity verification
• Refuse high-risk transactions
• Hold orders for additional confirmation

If a payment fails but funds are deducted, users should contact their payment provider first before raising a support request.

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6. Wellness Results Disclaimer

Every individual’s body composition, lifestyle, health condition, metabolism, and wellness response is different.

Therefore:

• Results may vary from person to person.
• No guaranteed outcome is promised.
• Wellness improvements depend on multiple factors.
• Testimonials shared are personal experiences and should not be interpreted as guarantees.

Statements regarding wellness support should not be considered medical promises or assurances.

Users acknowledge that detoxification and wellness programs may affect different individuals differently.

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7. Intellectual Property Rights

All content available on this website, including but not limited to:

• Logos
• Brand identity
• Text content
• Images
• Videos
• Graphics
• Product names
• Website layout
• Educational material
• Marketing creatives

are the intellectual property of Sarthi Health Care unless otherwise stated.

Users may not:

• Copy website content
• Reproduce materials commercially
• Republish content without permission
• Use branding elements deceptively
• Modify or distribute proprietary content

Unauthorized usage may result in legal action under applicable intellectual property laws.

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8. Website Usage Restrictions

Users agree not to:

• Attempt unauthorized access to website systems
• Upload malicious software or harmful code
• Disrupt website functionality
• Use fake identities
• Misrepresent health claims
• Engage in abusive behavior toward staff
• Post defamatory or unlawful content

Any misuse may result in:

• Suspension of access
• Legal action
• Reporting to authorities
• Permanent restriction from services

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9. Third-Party Links

Our website may contain links to third-party platforms, social media pages, payment gateways, informational resources, or external websites.

Sarthi Health Care:

• Does not control third-party websites
• Is not responsible for external content
• Does not guarantee third-party accuracy
• Is not liable for damages arising from external platforms

Users access third-party websites at their own discretion and risk.

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10. Limitation of Liability

To the maximum extent permitted by applicable law, Sarthi Health Care shall not be liable for:

• Direct or indirect damages
• Health complications
• Allergic reactions
• Financial losses
• Data interruptions
• Website downtime
• Delayed deliveries
• User misunderstandings
• Misuse of products
• Inaccurate self-diagnosis

Users voluntarily participate in wellness programs and accept associated personal responsibility.

Our total liability, if any, shall not exceed the amount paid by the user for the purchased service or product.

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11. Indemnification

You agree to indemnify and hold harmless Sarthi Health Care, its owners, employees, consultants, affiliates, and representatives from any claims, damages, losses, liabilities, or expenses arising from:

• Violation of these Terms
• Improper product usage
• Misrepresentation by users
• Unlawful activity
• Third-party disputes
• Medical negligence unrelated to our services

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12. Privacy & Data Usage

Your usage of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information for:

• Order processing
• Customer support
• Service communication
• Website improvement
• Promotional communication (where permitted)

We take reasonable precautions to protect user information but cannot guarantee absolute internet security.

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13. Shipping & Delivery

Shipping timelines may vary depending on:

• User location
• Courier availability
• Weather conditions
• Operational delays
• Public holidays

Estimated delivery timelines are indicative only and not guaranteed.

Users must provide accurate shipping details. We shall not be responsible for delays caused by incorrect addresses or unavailable recipients.

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14. Cancellation Policy

Orders once processed or dispatched may not always be cancellable.

Cancellation requests are reviewed based on:

• Order processing status
• Product category
• Shipping stage
• Operational feasibility

Approved cancellations, if applicable, may be processed according to our Refund Policy.

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15. Modification of Terms

Sarthi Health Care reserves the right to update, revise, modify, or replace these Terms & Conditions at any time without prior notice.

Users are encouraged to review this page periodically.

Continued usage of the website after modifications constitutes acceptance of revised Terms.

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16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from website usage, transactions, or services shall fall under the jurisdiction of courts located in Surat, Gujarat.

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17. Force Majeure

Sarthi Health Care shall not be held responsible for delays or failure in performance caused by circumstances beyond reasonable control, including:

• Natural disasters
• Government restrictions
• Pandemic situations
• Technical failures
• Internet disruptions
• Courier interruptions
• Labor disputes
• Power outages

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18. Contact Information

For any questions, concerns, or support regarding these Terms & Conditions, users may contact:

Sarthi Health Care
Surat, Gujarat, India

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19. Acceptance of Terms

By continuing to use this website, placing an order, or interacting with Sarthi Health Care in any manner, you acknowledge that:

• You have read these Terms & Conditions.
• You understand the contents fully.
• You voluntarily agree to comply with all policies and conditions stated herein.